@BdAfrica

Uber hides drivers, riders' phone numbers in privacy boost - 9 months ago, 12 July 22:50

Annie Njanja

Taxi-hailing firm Uber has introduced a new privacy feature that conceals rider and driver phone numbers in a move meant to boost the security and discretion of both parties.

Uber activated the anonymisation feature Thursday, adding to the raft of measures the firm has introduced since 2016 to increase safety of riders and drivers. Riders calling from the in-app feature will only see an automatic number and not the actual numeral of the person on the other end.

“Phone number anonymisation is a safety precaution, ensuring that the privacy of both driver-partners and riders is considered at all times by using software to connect calls between a driver and a rider that anonymises both cell phone numbers,” said East Africa Uber Spokesperson Janet Kemboi.

“This complies with Uber’s Community Guidelines promoting mutual respect between riders and drivers by securing each identity and preventing either from contacting each other unnecessarily. Uber’s in-app feature ...
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