Taxify moves to eject fraudulent drivers using GPS to steal from customers - 3 months ago, 16 Nov 15:44
NAIROBI, Kenya, Nov 16 – Taxify in Kenya has removed from their system drivers accused of fraud following an extensive driver audit.
This follows reports that some drivers were exploiting a loophole in the GPS system that allowed fares to hike compared to the estimated fare.
The company has also issued a warning to drivers to underline that attempts to manipulate the platform will result in an automatic deactivation of their driver account.
“Our system regularly identifies drivers who try to abuse the GPS system, after which they are automatically deactivated from the platform,” said Shivachi Muleji, General Manager.
Muleji said updates to the system now make it impossible for drivers to deactivate the location feature when using the application.
The company also urged its passengers to always report when there’s a difference between the fare estimates and the actual the price.
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