@KenyaNews

Safaricom Introduces Exciting Feature For Callers Without Airtime - 1 months ago, 18 June 13:25

Derrick Okubasu

Safaricom customers have something to smile about after the firm introduced a feature in which the receiver will foot the call's bill.

In a Tuesday press release, the company announced the rollout of the 'reverse call' feature in whereby the caller will be able to make a request for the bill to be deducted from the recipient's bill.

The caller will be able to transfer the cost to the receiver by simply dialling "#" before entering the number the person intends to call.

Safaricom's Chief Customer Officer Sylvia Mulinge explained that the feature was created in line with the needs of consumers who are always seeking to stay connected with their loved ones.

“At Safaricom, we maintain our commitment to always provide our customers with relevant products in line with their needs. This innovation is in line with this commitment and has been tailored to mirror the relationships between our customers with a goal of empowering them to always remain connected ...
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