@BusinessDaily

Uber hides drivers, riders' phone numbers in privacy boost

3 months ago, 12 July 19:00

By: Annie Njanja

Taxi-hailing firm Uber has introduced a new privacy feature that conceals rider and driver phone numbers in a move meant to boost the security and discretion of both parties.

Uber activated the anonymisation feature Thursday, adding to the raft of measures the firm has introduced since 2016 to increase safety of riders and drivers. Riders calling from the in-app feature will only see an automatic number and not the actual numeral of the person on the other end.

“Phone number anonymisation is a safety precaution, ensuring that the privacy of both driver-partners and riders is considered at all times by using software to connect calls between a driver and a rider that anonymises both cell phone numbers,” said East Africa Uber Spokesperson Janet Kemboi.

“This complies with Uber’s Community Guidelines promoting mutual respect between riders and drivers by securing each identity and preventing either from contacting each other unnecessarily. Uber’s in-app feature allows for drivers and riders to text each other inside the app at no extra cost,” said Ms Kemboi.

Uber said that riders hailing on behalf of family or friends will be required to share contact details of the passenger through the in-app message feature.

“Uber’s in-app text and call feature allows for drivers and riders to text each other inside the app at no extra cost. Riders requesting on behalf of others and do not mind sharing their friends’ or relatives’ numbers with drivers can chat and share relevant contacts with drivers through the in-app text or call feature,” said Ms Kemboi.

Uber has since 2016 introduced a number of features to boost the security of riders and drivers. Earlier, the firm introduced the “share trip” function used by both riders and drivers to enable friends and family to keep track of their location as a way of ensuring security.

The firm also introduced a security feature that runs real-time checks every time drivers go online.


Read More


Category: business markets news lifestyle economy opinion corporate

Suggested

5 hours ago, 10:23
@CapitalFMNews - By: Agence France Pres ...
Once mighty US retailer Sears files for bankruptcy

WASHINGTON, United States, Oct 15 - Sears, the venerable US chain that once dominated the retail sector but had been in decline since the advent of the Kenya breaking news | Kenya news today | ...

Category: business enterprise
1 hour ago
@BusinessDaily - By: Stanley Ngotho
Sacked EAPCC workers protest over unpaid dues

The agitated workers, whose contracts were terminated four months ago, said they are yet to receive their dues despite a court order. ...

Category: business news
Now
@BusinessDaily - By: Charles Lwanga
Tension as squatters take over ADC land

300 residents invade and sub-divide the farm for themselves, saying it is ancestral land. ...

Category: business news
2 hours ago, 12:49
@BusinessDaily - By: Patrick Alushula
SMEs credit seen staying low even after rate cap review

World Bank says removal of the floor on customer deposits could increase banks profitability without necessarily increasing lending ...

Category: business news
2 hours ago, 12:37
@BusinessDaily -
SMEs credit seen staying low even after rate cap review

World Bank says removal of the floor on customer deposits could increase banks profitability without necessarily increasing lending ...

Category: business news
3 hours ago, 12:27
@BusinessDaily -
Auditor-General in jobs row with staff over Sh20m bribe

Official accused of soliciting a Sh20 million bribe to alter audit findings for Kirinyaga County. ...

Category: business news

@BusinessDaily

Uber hides drivers, riders' phone numbers in privacy boost

3 months ago, 12 July 19:00

By: Annie Njanja

Taxi-hailing firm Uber has introduced a new privacy feature that conceals rider and driver phone numbers in a move meant to boost the security and discretion of both parties.

Uber activated the anonymisation feature Thursday, adding to the raft of measures the firm has introduced since 2016 to increase safety of riders and drivers. Riders calling from the in-app feature will only see an automatic number and not the actual numeral of the person on the other end.

“Phone number anonymisation is a safety precaution, ensuring that the privacy of both driver-partners and riders is considered at all times by using software to connect calls between a driver and a rider that anonymises both cell phone numbers,” said East Africa Uber Spokesperson Janet Kemboi.

“This complies with Uber’s Community Guidelines promoting mutual respect between riders and drivers by securing each identity and preventing either from contacting each other unnecessarily. Uber’s in-app feature allows for drivers and riders to text each other inside the app at no extra cost,” said Ms Kemboi.

Uber said that riders hailing on behalf of family or friends will be required to share contact details of the passenger through the in-app message feature.

“Uber’s in-app text and call feature allows for drivers and riders to text each other inside the app at no extra cost. Riders requesting on behalf of others and do not mind sharing their friends’ or relatives’ numbers with drivers can chat and share relevant contacts with drivers through the in-app text or call feature,” said Ms Kemboi.

Uber has since 2016 introduced a number of features to boost the security of riders and drivers. Earlier, the firm introduced the “share trip” function used by both riders and drivers to enable friends and family to keep track of their location as a way of ensuring security.

The firm also introduced a security feature that runs real-time checks every time drivers go online.


Read More

Category: business markets news lifestyle economy opinion corporate

Suggested

5 hours ago, 10:23
@CapitalFMNews - By: Agence France Pres ...
Once mighty US retailer Sears files for bankruptcy

WASHINGTON, United States, Oct 15 - Sears, the venerable US chain that once dominated the retail sector but had been in decline since the advent of the Kenya breaking news | Kenya news today | ...

Category: business enterprise
1 hour ago
@BusinessDaily - By: Stanley Ngotho
Sacked EAPCC workers protest over unpaid dues

The agitated workers, whose contracts were terminated four months ago, said they are yet to receive their dues despite a court order. ...

Category: business news
Now
@BusinessDaily - By: Charles Lwanga
Tension as squatters take over ADC land

300 residents invade and sub-divide the farm for themselves, saying it is ancestral land. ...

Category: business news
2 hours ago, 12:49
@BusinessDaily - By: Patrick Alushula
SMEs credit seen staying low even after rate cap review

World Bank says removal of the floor on customer deposits could increase banks profitability without necessarily increasing lending ...

Category: business news
2 hours ago, 12:37
@BusinessDaily -
SMEs credit seen staying low even after rate cap review

World Bank says removal of the floor on customer deposits could increase banks profitability without necessarily increasing lending ...

Category: business news
3 hours ago, 12:27
@BusinessDaily -
Auditor-General in jobs row with staff over Sh20m bribe

Official accused of soliciting a Sh20 million bribe to alter audit findings for Kirinyaga County. ...

Category: business news
Our App