Eight things to know on air ticket refunds
2 months ago, 13 Jan 13:06
Recently, I received a long e-mail from a reader. Coming right at the beginning of the year, her e-mail was loaded with frustration and not so kind words directed at airlines. In her words, she has had it with airlines dodging and always finding reasons not to refund her for services not rendered. And when they are not playing dodge, the process is bureaucratic, layered in inefficiency and at best, tedious. On more than one occasion, she has threatened legal action to aloof airlines, whose staff ...
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